Terms and Conditions, Privacy & Data Policy
The "COMPANY" refers to Malcolm Sutcliffe Glass Studio.
The "BUYER" refers to the purchaser of goods and services.
The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.
Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.
Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision. Any oversea's orders shall be charged to the buyer at current exchange rates. The company has no control or liability over these rates.
Fitness for purpose
The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.
The companys liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.
THIS CONTRACT IS SUBJECT TO THE LAW OF ENGLAND AND WALES.
Our Privacy & Data Policy
We respect our customer’s privacy and do not pass on any customer information to a third party.
You may visit and browse our website without revealing any information about yourself personally.
However if you choose to purchase from this website, we will use your details to efficiently process your order using PayPal.
When you purchase from us via the online shop on our website, you need to provide payment details. We do not see or hold your credit or debit card details in any form this information is passed directly to our payment service provider PayPal over an encrypted link and is never stored on our systems. We do store transaction details and your personal details for the purpose of being able to contact you and for accounting purposes.
We do not take card payments over the phone or by direct email.
This website uses a tool called Google Analytics to help us analyse how a visitor uses this site. Google Analytics uses ‘cookies’ (a text file which is stored on your browser) to collect essential standard log in information and visitor behaviour for marketing purposes. For example:
What pages are visited most often.
The popularity of certain products and sales analysis.
To help us review and improve our products and customer services.
This information is strictly anonymous.
We do not collect or process special categories of personal data, as defined under GDPR.
Your personal data includes the information you provide, or that you authorise someone else to provide, when you purchase from us, or sign up to receive our emails, or sign our visitors book, or when you answer questionnaires, surveys, enter competitions or otherwise provide us with information.
By ‘personal data’, we mean any information that you provide to us, or that is given to us on your behalf (such as by a friend or relative ordering something for you) that might identify or be related to you or another person.
We hold your contact details, for the purpose of emailing you our very occasional newsletters, until such time as you inform us that you no longer wish to receive such communications from us. You may unsubscribe from our email newsletter at any time using the links provided in each email or you can also contact us by phone or email. We do not make our mailing list available to any other organisations.